At Pixel Printers (pixelprinters.co.in), we respect your personal data and value the trust you place in us when purchasing our packaging dielines, vector files, and printing services. This Privacy Policy explains what information we collect from you, how we use it, and how we keep it safe.
- Information We Collect
When you browse our website, purchase a digital product, or request a custom packaging quote, we may collect the following details:
- Personal Details: Your name, email address, phone number, and shipping/billing address.
- Account & Order Data: Information related to the vector templates, 3D mockups, or print orders you purchase from us.
- Custom Project Files: Any design files, logos, or specifications you upload or share with us for printing purposes.
- Technical Data: Basic browser type, device information, and IP address collected automatically to ensure the website runs smoothly.
- How We Use Your Information
We use your information purely to deliver our services and provide a great customer experience. Specifically, we use it to:
- Process your orders and grant immediate access to your digital downloads.
- Print and ship your packaging materials to your provided address.
- Send you order receipts, invoice copies, and tracking updates.
- Answer your support requests via email or WhatsApp.
- Improve our website design, speed, and product collection based on user feedback.
- File Confidentiality & Intellectual Property
We understand that your packaging designs and brand assets are sensitive and valuable. Any custom artwork, logo, or dieline specs you share with Pixel Printers for printing or editing will remain strictly confidential. We never share, display, or sell your private artwork files to third parties. - Payment Security
Your financial security is extremely important to us. Pixel Printers does NOT store or process your credit card, debit card, or UPI details directly on our servers. All transactions are securely handled through verified, encrypted payment gateways (such as Razorpay or PayPal). - Cookies & Tracking
Our website uses basic cookies to keep track of your shopping cart items and remember your preferences. You can choose to disable cookies through your browser settings at any time, though some parts of the store may not function properly without them. - Third-Party Services
We never sell, rent, or trade your personal information to marketing companies. We only share essential data with trusted service providers who help us run our business—such as payment processors and shipping courier partners. - Your Rights & Control
You have full control over your personal data. You can contact us at any time to:
- Ask for a copy of the personal details we hold about you.
- Update or correct your contact information.
- Request the complete deletion of your account or order history from our database.
- Contact Us About Your Privacy
If you have any questions, concerns, or privacy requests, please feel free to reach out to us:
- Email: info@pixelprinters.co.in
- Website: pixelprinters.co.in/contact